Terms and Conditions

Ready to get started with Flooring Dripping Springs? Great! Before you get into our website and services take a look at our Terms and Conditions so that you can understand how our rules work. When you use our website or services, it means you agree to follow these rules. If you don’t agree with them, please don’t use our website or services.

1. Using Our Services

Our services are here to help you find great flooring options. We want everyone to use our website the right way. Please be nice to other users and don’t do anything that could hurt our website or services. If someone tries to mess up the website, or uses it in the wrong way, we might have to step in and stop them.

2. Placing Orders

When you order from us, please make sure all your information is correct so we can get you what you need fast. Sometimes, we might need to ask you more questions to complete your order. If something goes wrong, like a mistake on the order or something we can’t control, we might have to cancel the order. If we do, we’ll make sure to make it official through email or call and give a full refund if that’s what’s needed.

3. Pricing and Payments

The price of our products is set when you buy them, but sometimes it might change based on what you choose or if customizations are needed. You have to pay for your order when you checkout and we make sure all payments are safe and secure. Please pay on time so we can start working on your order without any delays. If something changes with the price after you order, we’ll make sure to let you know.

4. Cancellations and Refunds

We understand sometimes plans change and you might need to cancel an order. Try to tell us as soon as you can, especially before we start making or installing your selected flooring. Whether you can get a refund depends on what you ordered and how far along we are with it. If you’re not sure, just ask us. We’re here to help.

5. Warranty and Quality Guarantee

We promise that our flooring products are top quality. We offer warranties on what you buy, to give you assurance that we are confident and stand behind our products. The specific warranty information comes with each product, so make sure to read it. Remember, flooring materials might look slightly different in real life than in pictures, but we assure you that they are all great quality.

6. Limitation of Liability

We do our best to make sure our services and products are great, but sometimes things don’t go as planned. We aren’t responsible for indirect problems that happen from using our website or products, like data mistakes or if our website stops working for a bit. The most we would have to pay for is the cost of the product or service you bought from us.

7. Privacy

Your privacy is super important to us. We take care of your personal information and only use it in ways that we tell you about in our Privacy Policy. By using our services, you agree to how we handle your information.

8. Changes to These Terms

As our business grows, we might have to change these terms to keep up with new things happening. We will post any changes here, and we suggest you check this page often to keep-up-to-date. If you keep using our services after we post changes, it means you accept those new terms

If you ever have questions about these rules, just reach out. We’re here to make sure you have a great experience with Flooring Dripping Springs.